The Practical Details
Shipping & Returns
Shipping
- Complimentary shipping on all orders over $150
- Flat $12 shipping on orders under $150
- Orders leave the studio within 2 business days
- Standard delivery in 3–7 business days with tracking
- Currently shipping nationwide
Packaging
- Recycled, protective packaging on every order
- Tall botanicals ship in custom-fitted boxes
- Ceramics are double-boxed and cushioned
- A care card is included with every piece
Returns & Exchanges
- 30 days from delivery, no questions asked
- Prepaid return label emailed on request
- Items should be in original condition
- Refunds issued to the original payment method within 5 business days of arrival
- Exchanges ship free